Tour Booking Process

Private Tour Booking

For a Private tour booking please just contact me and we’ll work out routes, duration and pricing as required.

Scheduled Tours – Booking via Calendar – 5 Step Process

STEP ONE

Each tour page has it’s own calendar (pictured). You simply select the month/date that you are interested in doing that tour. A red box will indicate that this tour is currently fully booked. A green box indicates that the tour is running and has available places. You are prompted to select a date.

The Booking Calendar

STEP TWO

Your chosen date will now be a black circle and underneath it will show available start times. This stage of the calendar will also show you the ticket prices and availability. If multiple start times are shown then anything red is already fully booked. Anything black has available places. If only one start time has available place it defaults to that time.

Booking Calendar showing start times, ticket prices and availability

STEP THREE

You are now prompted to select the required tickets. This will show the final price (no added charges). If you are happy then click next.

Booking Calendar showing final price

STEP FOUR

Next you’ll see the details of showing the tour date/time and your selected tickets. At this point all that is required is a name and a contact email address which will be used to send the confirmation and the tour reminder.

Check Details and Proceed to Pay

STEP FIVE

After clicking “Proceed to Pay” you’ll be taken to the secure Payment Gateway where again the total price is confirmed. Here you will have the choice of using a PayPal account (in which case you just login to that) or click on the section “Pay with a credit or debit card” and enter the necessary card details.

Enter Payment Details

Booking Tips

The whole process should not take more than 3 minutes but to avoid security authentication issues try and get yourself into a location with a hard-wired internet connection or at least a stable “secured” wifi location. If you intend to pay using PayPal then have your login/password ready.

IMPORTANT STUFF – Please Read

Within a few minutes of booking completion you will receive an email at the address that you entered in the booking process. It comes from me via Turitop (ticket system). This will contain the confirmation, meeting point details and my local contact number. Check it carefully to confirm that you have selected the right date/time/tour etc. Check your SPAM folder first but if you DO NOT receive this email then the booking attempt has failed and you are NOT confirmed. There are possible reasons for this:

  1. The booking process took longer than 15 minutes (fails at the booking stage).
  2. Insufficient funds (fails at card authentication stage)
  3. The booking was made via unsecured WIFI (fails at security authentication stage).
  4. The confirmation email from me to you was rejected for some reason (fails at referral stage).

So at this point you need to contact me but this time please leave a contact number just in case it’s the email which is the problem. I’ll check the status of the booking, confirm if paid or not and generally allow you to make a reservation even if it means cash on the day.